400-1069-887 National Free Service Hotline: 400-1069-887
We are determined to be a leading domestic one-stop solution provider for intelligent logistics, and an industry-renowned, outstanding company with continuous brand value.
We are ready to provide you with a full range of services, including process design and planning, project integration and transformation, system implementation and maintenance, etc.
服务理念 5S service concept
Smile (smile)-use smiles to convey our sincere and considerate service attitude.
Swift-fast completion of repairs and maintenance services with rapid action.
Sincere-sincere attitude is the basic principle of after-sales personnel to deal with people.
Skillful-Uses smart working methods and rich maintenance skills to gain customers' trust.
Specialty (specialty)-always learning professional knowledge to provide customers with professional and quality services.
项服务保障 6 service guarantees
CallCenter service that integrates Internet, telephone network and mobile network.
Establish product health maintenance files and trace life cycle management throughout the process.
Establish customer and user file management systems, and carry out customer care from time to time.
Professional technical service personnel and full technical consultation system.
Perfect after-sales service network.
Perfect accessories and standardized service management processes.
项服务承诺 7 service commitments
Open a 24-hour hotline.
Within 24 hours within 800 kilometers, 48 hours above 800 kilometers arrived at the customer site.
The price of accessories is public, the complaint phone is public, and the service standards are publicized.
There is no charge for 100% of the scope of the Three Guarantees, and 100% of the premium service is reasonable.
Limited time guarantee for troubleshooting.
Free inspection and maintenance during the three guarantee period.
Product lifetime maintenance.